1. Security and confidentiality are assured – client files can remain in your office.
2. We are Australian specialists – we do the same Australian Tax and Superfund Audit work you do.
3. Quality is assured – all work is reviewed by a manager at no extra cost.
4. We charge up to 55% less than any of our competitors.
5. A part or full-time BOSS accountant works solely for your company only and works according to your procedures giving you total control.
6. We are a member of the Institute of Chartered Accountants Australia. The Manager is a member of the NIA, is CA (India) qualified, has a practicing certificate and is qualified to sign-off Australian super funds. He has over thirteen years experience in public practice and six years experience with Australian tax.
7. High caliber staff – our selection procedure is rigorous and you can provide tests for candidates if you wish to give you even more peace of mind.

Our free trial offer is that we will do up to two free jobs for you (up to a combined total of twenty hours work).

A free trial takes minutes to set up and there is no obligation to engage our services.

For a full no obligation assessment of your needs or a FREE trial contact

Lee Court on (02) 8005 1662 or email lee@boz.com.au

I am going to launch into this with a few facts. According to “The World is Flat” by Thomas L. Friedman, in 2003 some 25,000 U.S tax returns were done in India. In 2004, the number was100,000. In 2005, it was roughly 400,000. Thomas goes on to suggest that by 2014 an accounting practice will outsource the basic preparation of tax returns – if not more. In fact at present Ernst and Young alone prepare about 1 million U.S tax returns in India.

Many Australian accounting practices are embracing outsourcing to gain the many benefits it offers. PwC Australia, for example, outsources many accounting functions such as auditing functions to a team in Mumbai and there is a large tax team in Calcutta.

An enlightening PwC Report “Outsourcing Comes of Age” (published 23/3/09) was compiled from interviewing 226 company executives across the globe. In it Australia is cited as a “medium mature” outsourcing market. So clearly there are many who are taking advantage of this resource.

Of those surveyed in the report 71% of them outsource core functions. What is fascinating about this is that it’s just plain normal to do so for these firms and yet the SME accounting industry still seems to be slow on the up take. Why is this? If over a million tax returns are being completed offshore for U.S firms it is clearly readily attainable.

From interviewing Partners of SME firms I have found the main reasons for not outsourcing compliance or audit functions are because of concerns about the quality of work, tax knowledge, security and confidentiality. These are valid issues and without a doubt serious considerations. But consider this: an outsourcing company can give you much higher margins, enable you to focus on more high-fee value-add activities and enable growth or flexibility just not possible logistically if you have to hire in-house. You can achieve so much having effectively a high ROI human resource on tap.

The PwC report states of those firms they surveyed that use outsourcing, 87% of them say outsourcing delivers the benefits of the original business case. Top reasons for outsourcing include lowering costs, gaining access to talent and increase business model flexibility.

But the findings also reveal another clear trend amongst those firms reaping the benefits of outsourcing: collaboration. PwC’s findings were that executives see a direct link between a more collaborative arrangement with their outsourcing partners and improved performance – “Successful customers of outsourcing show good collaboration with service providers, and good collaborators tend to be effective outsourcers. Collaboration yields best practices in the capabilities and processes of outsourcing itself.”

Not all outsourcing is created equal. In essence two main business models are:

1. A transactional service whereby the client jobs are sent externally to a service provider and the work is completed by an anonymous person or persons.
2. A collaborative service where the client engages an employee of the service provider on a full or part-time basis. The client can choose the individual that works for them. That person is then dedicated to the client effectively becoming one of their staff (although the individual doesn’t work actually in the clients’ office). This arrangement gives the client the same benefits of hiring their own in-house staff without the draw backs.

A transactional service can get the work done but clearly expert outsourcers have found that there are many limitations to that business model.

So how do you capitalise on the significant outsourcing resources? It’s easier than you think just choose carefully and do your research. A few guidelines are:

• Choose a specialist in the field of Australian accounting
• Opt for a collaborative partnership to get the best results
• Talk to existing clients of the service provider to learn about their experiences using the provider
• Get organised – setting up for outsourcing is easy but if you’re disorganised it will fail
• If you are not getting the service you expected you may not be with a high-calibre provider

Outsourcing is being done successfully everywhere, so much so international investment consultancy firm McKinsey & Company predicts that the demand for outsourcing services will reach $180 billion in 2010. There is no doubt that outsourcing is growing and that can only mean one thing – it works.

Since 2004 BOSS has been providing a unique form of specialist accounting outsourcing services to Australian firms based on a collaborative approach. We call it IN-Resourcing and it is just like having your own dedicated staff member, they are just working in a separate office.

For a full no obligation assessment of your needs or a FREE trial contact

Lee Court on (02) 8005 1662 or email lee@boz.com.au

That means we can supply you with part-CA and CA qualified experienced accountants and experienced bookkeepers who are fully trained and continually updated by us, work in our office, are supervised by us, but they work only your way, using your procedures. You have TOTAL control!

Security and confidentiality is assured – all your client files can remain in your office.

We are Australian specialists so our staff can handle the same Australian tax, super fund and regulatory issues you do. We can even sign-off Super fund Audits!

Quality is assured – work is reviewed for free for the first six months to ensure everything works well for you (after that period you can opt to pay for a reviewer).

For a full no obligation assessment of your needs or a FREE trial contact

Lee Court on (02) 8005 1662 or email lee@boz.com.au

Describe the firm  (name withheld at client’s request)

Typical suburban practice based in Melbourne with about $500,000 turnover. In addition to the Principal, there are two accounting staff and one administrator. The firm provides accounting and tax planning services. It also has a financial planning dealer arrangement with Lifespan.

When did the firm first consider BOSS and why?

The firm first considered BOSS about 3 years ago, as they were struggling to find competent Client Managers to assist with the preparation and lodgement of tax returns. The Principal was busy doing the work and not able to spend much time working on the practice or helping clients with their specific needs. Whilst there was opportunity for additional services such as financial planning, lack of time made it difficult to pursue such opportunities.

How did the firm go about setting up BOSS?

In appointing a BOSS accountant, the firm had to critically review all workflow procedures, particularly how work was received. Remote access to a specific BOSS directory on the server was established. BOSS provided documentation and guidelines on the best process for communicating with the ‘remote office.’ In addition to email, Skype was set up to allow voice communication at low cost when required. Trial jobs were undertaken to test procedures. When this was seen to be effective, a dedicated accountant was appointed to the firm.

What’s the accountant like?

The accountant is qualified to ICAA standard and is experienced at preparation of accounts and tax returns. He prepares accounts for businesses, companies, partnerships and trusts. Generally, he appears to be quite capable and, as he has adapted to the firm’s approach, he has become more competent in completing work within required budgets. Questions are reasonable and usually directed to the client through the principal of the firm. Many jobs actually now have no review points.

What have been the benefits of the project?

The Principal is now spending minimal time on client work delegated to BOSS. Much as with an internal accountant, the BOSS accountant has become proficient at working in a way that suits the firm. Now that the Principal’s time has been freed up, he is able to focus more on servicing clients better through a focus on additional services such as financial planning and business advice.

Have there been any problems along the way?

Apart from some hiccups initially as the BOSS accountant developed an understanding of the firm’s needs, the process has been relatively smooth. The only jobs that are not currently sent to BOSS are small jobs that require fast processing and quick turnaround.

What is the firm doing now?

Moving forward, the firm will continue to do what it is now doing – to free up the principal’s time and allow him to focus more on practice development and special client matters. The BOSS accountant is always there in the background and no doubt will continue to develop as any employee of the firm would.

For a full no obligation assessment of your needs or a FREE trial contact

Lee Court on (02) 8005 1662 or email lee@boz.com.au

Ann Turner of Cordner Wilson & Ludeke Pty Ltd had this to say about her BOSS Accountant:

“He learned very quickly, he’s very talented and we’re confident to give him any level of work.”

With IN-resourcing you can:

• Hire an experienced accountant that does high quality work
• Reduce your salary costs by over 50%
• Increase your profits by as much as 54%
• Free up your time so you can focus on your business and clients
• Hire an accountant that solely works for your company

What you are being offered is completely different to what has been available until now – a totally unique solution to your staffing and workload problems.

BOSS Pty Ltd (Back Office Shared Services) has taken the best of outsourcing and enhanced where outsourcing fails, into what’s called IN-resourcing™!  A model that is very unique from an outsourcing model.

With IN-resourcing™, you have complete control over the BOSS accountant and the work they provide, as the accountant is solely employed by your company (as compared with outsourcing, where you give up your control of the accounting process to a service provider).

The restructured outsourcing model into In-resourcing™  thoroughly addresses marketplace concerns about control and security of data, and at the same time providing high caliber CA qualified accountants at a salary that suits the BOSS accountants ensuring much higher retention rates and high caliber accountants, but at the same time offering you the cheapest prices on the market today!

For a full no obligation assessment of your needs or a FREE trial contact

Lee Court on (02) 8005 1662 or email lee@boz.com.au

You are supplied with experienced accountants 
Accountants are fully trained by us
 They work in our office not yours 
Unlike outsourcing they work YOUR way using YOUR procedures, this ensures the quality of work is very high and completed exactly how you need it done


You maintain complete control as if they were your staff in the next room!